Where do you source your materials? All materials are sourced in the USA and purchased as locally as possible.
How do you make your journals? LoomBound journals are made by hand the old world way– with a bone folder, awl, guillotine paper cutter, needle, beeswax and thread. Each journal is designed and crafted in our studio located on Orcas Island.
How long does it take to receive my order? If your journal is Made to Order (check the listing), your order will ship out after it is completed, usually within 5-7 business days but sometimes longer for large orders or more complex bindings. Once the order is shipped, you'll be notified of the estimated delivery. If you item is Ready to Ship, we will ship it out as soon as possible, generally within 1-2 business days. See below for shipping estimations.
How is my order shipped? All orders are shipped via USPS (United States Postal Service). If you live in the USA, you'll likely receive your order within 2-3 business days. If you live Internationally, it make take up to 2-3 weeks (sometimes longer, depending on your location) to receive your order. If you'd like to upgrade your shipping or have a question, please touch base with us via our Contact page. We are currently offering FREE SHIPPING on all orders with a USA destination.
Can I return my order for a refund? LoomBound does not offer refunds unless there is a proven issue with the craftsmanship. If you are less than satisfied with your order, please contact us within 10 days and we can work it out! If you receive your order and would prefer a different item, we can offer an exchange or shop credit as long as you contact us within 10 days of receipt. All shipping charges will be the responsibility of the buyer.
Are your journals archival & acid-free? Yes, LoomBound offers a range of papers made in the USA, including paper from a 100% recycled, hydro-powered paper company. Also available is paper from a 100% cotton paper mill that's been family run for over 200 years. All writing papers are acid-free. If you would like to request the best of the archival selections, contact us for pricing and more info.
Why are your journals more expensive than the ones I usually buy? All materials are sourced in the USA and made by hand (yes, even the stitching!) It takes time and resources to make handcrafted goods of fine, heirloom quality.
How do I take care of my journal? Journals live a long life if you keep them out of the elements. They don't like long soaks in the claw foot or dancing in the rain. Also, keep them out of reach from young children who might pull on the exposed threading. If you carry your journal in a bag, take a moment to wrap it in a cloth or piece of leather. This will save the binding from wear and tear. If your journal is showing wear and tear, it might be time to meet its maker. Contact us for a quote to repair or rebind with fresh pages.
Do you repair or refill hand-stitched books? Yes. Contact us for a quote.
Where is Orcas Island & Cascadia? Off the coast of Washington State in the Salish Sea. It's a small island with lush forests, wild poetry and brilliant summers. Orcas Island is located in the bioregion and proposed country of Cascadia.
Do you take custom requests? Yes. Contact us for more info.
Do you make larger journals? Yes. Contact us to make a custom request.
Do you offer Wholesale or Consignment rates? We are excited to help build a world in which makers are supported fully in their work. We are willing to offer fair wholesale and consignment rates. Please contact us to start a conversation.