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REFUNDS AND EXCHANGES
- Refunds available only if craftsmanship is flawed and determined in case-by-case situation. If you have a concern with your order please contact LoomBound within 10 days of receipt.
- If you are unhappy with your journal or wish for another style, please contact LoomBound within 10 days of receipt and you may request an exchange. Buyer is responsible for all shipping costs. Journals with custom stamping may not be returned or exchanged.
- When a product contains vintage materials, be aware that the cover and materials have led previous lives. The tatters, scratches, faded colors and/or rounded corners give the journals their own character. Details and the prominent wear and tear of each book will be listed to prevent any surprises. Due to the nature of the vintage books, there will be no returns accepted due to the aged quality of the materials. If there is any concerns with your purchased item please contact LoomBound within 10 days of receiving your item.